Privacy Policy

Your privacy is important to us

Welcome to SimplWallet. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our application, and tell you about your privacy rights and how the law protects you.

1. Information We Collect

We collect and process the following types of information:

1.1 Personal Information

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment and transaction information
• Identity verification information

1.2 Usage Information

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited, time spent)
• Transaction history and wallet activities
• Preferences and settings

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Communicate with you about updates, security alerts, and support
• Detect, prevent, and address fraud, security issues, and technical problems
• Comply with legal obligations and enforce our terms
• Personalize your experience and provide relevant content

3. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data is encrypted using AES-256 encryption
• Secure Transmission: We use SSL/TLS protocols for data transmission
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Security audits and penetration testing
• Cold Storage: Majority of assets stored offline

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our services
• Legal Requirements: When required by law, regulation, or legal process
• Safety and Security: To protect the rights, property, and safety of SimplWallet, our users, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly consent to the sharing

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

6. Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of marketing communications
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at hello@simplwallet.net.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Email: hello@simplwallet.net
Website: simplwallet.net

Terms of Service

Please read these terms carefully before using SimplWallet

Welcome to SimplWallet. These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, downloading our application, or accessing our Services in any way, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Eligibility

To use SimplWallet, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using our Services under applicable laws
• Provide accurate and complete registration information

3. Account Registration and Security

3.1 Account Creation

You must create an account to use certain features of our Services. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use of your account
• Ensuring your account information is accurate and up-to-date

4. Use of Services

4.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Engage in fraudulent or deceptive practices
• Attempt to interfere with or disrupt our Services
• Use automated systems to access our Services without permission
• Reverse engineer or attempt to extract source code

4.2 Prohibited Activities

You specifically agree not to use SimplWallet for:

• Money laundering or terrorist financing
• Purchasing illegal goods or services
• Evading taxes or sanctions
• Market manipulation or insider trading
• Any activity that violates local, state, national, or international law

5. Transaction Terms

5.1 Transaction Processing

All transactions are processed according to the terms displayed at the time of the transaction. Once submitted, transactions cannot be reversed or cancelled.

5.2 Fees

SimplWallet may charge fees for certain transactions and services. All applicable fees will be disclosed to you before you complete a transaction. We reserve the right to modify our fee structure with prior notice.

5.3 Transaction Limits

We may impose transaction limits based on various factors, including verification level, account history, and regulatory requirements.

6. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, and software, are owned by SimplWallet and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

7. User Content

You retain ownership of any content you submit to our Services. By submitting content, you grant SimplWallet a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with providing our Services.

8. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• Our Services will be uninterrupted, secure, or error-free
• The results obtained from using our Services will be accurate or reliable
• Any defects or errors will be corrected

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIMPLWALLET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

11. Indemnification

You agree to indemnify, defend, and hold harmless SimplWallet and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of our Services or violation of these Terms.

12. Suspension and Termination

12.1 Suspension

We may suspend or restrict your access to our Services at any time if we suspect:

• Violation of these Terms
• Fraudulent or suspicious activity
• Risk to the security of our Services
• Compliance with legal or regulatory requirements

12.2 Termination

Either party may terminate this agreement at any time. Upon termination, your right to access and use our Services will immediately cease. We will provide reasonable assistance in withdrawing your funds, subject to applicable laws and regulations.

13. Dispute Resolution

13.1 Arbitration

Any disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration, except where prohibited by law.

13.2 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and SimplWallet individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SimplWallet operates, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Email: hello@simplwallet.net
Website: simplwallet.net